1. Introduction
Welcome to British Airport Taxis ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.britishairporttaxis.co.uk (the "Site") and use our taxi booking services.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our Site, register on the Site, make a booking, subscribe to a newsletter, or fill out a form. The types of information we may collect include:
- Personal Information: Name, email address, phone number, billing information, and other details you provide when creating an account or making a booking.
- Location Data: With your consent, we may collect your location data to offer location-based services, such as nearby taxi options or pickup points.
- Booking Information: Details of your bookings, including pickup and drop-off locations, preferred routes, and vehicle preferences.
- Usage Data: Information about how you interact with our Site, such as IP address, browser type, access times, and pages viewed.
- Payment Information: Details of your payment method, including credit/debit card numbers, expiration dates, and billing addresses.
3. How We Use Your Information
We may use the information we collect from you in the following ways:
- To process your bookings and manage your account.
- To provide, operate, and maintain our services.
- To improve customer service by responding to your requests and support needs.
- To personalize your experience and deliver content relevant to your interests.
- To send periodic emails regarding your booking, updates, or other service-related information.
- To process transactions securely and manage payment information.
- To comply with legal obligations and resolve any disputes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Site may use "cookies" and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.
You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our Site.
7. Your Choices and Rights
- Access and Update: You have the right to access, update, or delete your personal information by logging into your account or contacting us directly.
- Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe link in those emails. However, we may still send you service-related communications.
- Do Not Track: Some browsers offer a "Do Not Track" feature, which signals to websites that you do not want your online activity tracked. Our Site does not currently respond to "Do Not Track" signals.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with your personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
bookings@britishairporttaxis.co.uk
Thank you for choosing British Airport Taxis. We value your privacy and are committed to ensuring the security of your personal information.